Privacy Policy

Last updated: 7 May 2026

1. Introduction

Negila Sene ("we", "our", "us") operates a nationwide agricultural e-commerce and Brand Ambassador network. This Privacy Policy describes how we collect, use, store and protect your personal information when you visit our website, register as a Brand Ambassador, place an order, or engage with our Stock Point network. We comply with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

2. Information We Collect

We collect the following categories of personal information:

• Identity & contact details — name, email, mobile number, postal address, and (for BAs) sponsor and placement information.
• Order & transaction data — products purchased, prices, payment method, billing/shipping address, GST details (if any).
• Account & activity data — login credentials, device/browser, IP address, pages visited, items added to wishlist or cart.
• Communication data — messages sent through our contact forms, customer-care queries, and Stock Point chat logs.

3. How We Use Your Information

We use your data to:

• Process and fulfil orders, dispatch products from the nearest Stock Point, and confirm delivery.
• Manage your Brand Ambassador account, calculate Activation Bonus, Repurchase Bonus and Monthly Commission, and credit earnings.
• Provide customer support, answer queries and resolve disputes within 90 days through our internal grievance officer.
• Send transactional updates (order status, payment receipts, BA payouts) and, with your consent, marketing communications about new produce and offers.
• Comply with statutory obligations under the IT Act, GST Act, Direct Selling Guidelines 2021 and other applicable laws.

4. Sharing of Information

We never sell your personal data. We share information only in the following situations:

• Stock Points & logistics partners — to dispatch and deliver your order to your address.
• Payment processors — to process transactions securely; we do not store full card or UPI credentials on our servers.
• Statutory authorities — when required to comply with a lawful order, summons or legal process.

5. Data Storage & Security

Your data is stored on servers located in India and is protected by industry-standard safeguards including TLS-encrypted transmission, encryption at rest, role-based access controls and regular security audits. We retain personal data only for as long as required to provide services or to satisfy legal obligations.

6. Your Rights

You have the right to:

• Access, correct or update your personal information.
• Request deletion of your account and associated data, subject to applicable retention requirements.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with our Grievance Officer at privacy@negilasene.com.

7. Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember your cart, and understand how visitors use the website. You can disable non-essential cookies through your browser settings without affecting core functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email and through a notice on this page at least 14 days before they take effect.

9. Contact

For any privacy-related question, write to privacy@negilasene.com or call +91 98765 43210. Our Grievance Officer responds within two working days.